Design isn't about design.
It's about the experience.
Whether a person is drinking coffee, plowing a field, or telling their sister they love them, what people use to do these is not the point—their experience while using them is what matters. As much as designers like to celebrate their beautifully crafted or technologically advanced work, if the design gets in the way, it fails.
I examine the interplay between contexts, people, and design to better understand these experiences—why they fail or flourish, their inner workings, and how to design for better experiences.
Featured Post
Important content that deserves special attention.
Project Spotlight
Current work that's on the front of my mind and my desk.
Active Research Areas
Exploring the future of human experience through design.
Experience Design
What about peoples' makeup, reasoning, emotions, and surrounding environment are worth considering to guide what features of products, services, and systems will facilitate experiences they value?
Learning Sciences
What learning experiences and curricular formats effectively develop experience-centered designers who will create products based on people's physical makeup, cultural background, and emotional states?
Futures Thinking
How can practical imagination and systems thinking empower planners to create more desirable and memorable futures as technologies shape human experience?
Recent Speaking
Recent presentations, media appearances, and professional engagements.
Field Notes
Recent thinking and observations from the intersection of design, aging, AI, and education.