Dennis Cheatham

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Available Resources

Context Underlying Level
a top down view of dozens of objects used for creating things

Materials available for use in a setting.

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AN example!

A group of factors

Explaining the scene here – yowza!

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Available Resources

Context Underlying Level
a top down view of dozens of objects used for creating things

Materials available for use in a setting.

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The factor!

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Weather

Context Dynamic Level
a sidewalk in a city completely covered in snow

Physical conditions in a setting.

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Another factor.

This is the conclusion

Hi

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Context

Label
a city street at night with train tracks and a bus station

The physical spaces, ideas, and prevailing attitudes of a place and time affect experience design scenes.

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Physical Dimensions

Context Characteristic Level
inside a courtyard of an african office complex with palm trees inside and walls are brown stone clad

The dimensions of physical spaces where experience design scenes take place.

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Location

Context Characteristic Level
a busy outdoor market on a sunny day

A place and time where an experience design scene takes place.

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Weather

Context Dynamic Level
a sidewalk in a city completely covered in snow

Physical conditions in a setting.

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Sensory

Context Dynamic Level
people dancing at a concert

Stimuli that can be perceived with the senses.

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Available Resources

Context Underlying Level
a top down view of dozens of objects used for creating things

Materials available for use in a setting.

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Non-User Actors

Context Dynamic Level
a mix of diverse people crowded into a subway

People and objects in a context that are not the intended experiencer.

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Demographics

Context Complex Level
a close up on dozens of apartment balconies at night

The measurable qualities of people and people groups in a population.

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Laws

Context Complex Level
a parking lot

Physical and social conventions that govern settings.

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Time

Context Complex Level
a woman standing at a crosswalk in a downtown city with streaky cars and people racing by

The duration of time in which experience design scenes take place.

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Cultural Diversity

Context Underlying Level
A group of 60 racially diverse people smiling at the camera with their arms raised

The variety of cultural expressions, traditions, languages, values, and beliefs that exist within a community.

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Hierarchy

Context Underlying Level
man viewing fireworks in a city from the roof

Power or influence relationships between variables in a context.

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Interconnections

Context Underlying Level
aerial view of freeways

Exchanges and interdependencies between components in experience design scenes.

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Social Climate

Context Core Level
protesters at night with signs that say "no justice no peace"

Perceived attitudes in a setting.

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Social Norms

Context Core Level
a line of people waiting in front of a store for it to open

Unwritten "rules" that define acceptable behavior.

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Sex

People Core Level
woman and man looking at camera

A person's biological attributes, including chromosomes, hormone levels, and reproductive/sexual anatomy, which can be assigned at birth or modified through medical interventions.

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Health Status

People Dynamic Level
man lying on couch with blanket over head sick

A person's physical and mental condition.

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Habits

People Dynamic Level
woman driving while talking on phone

People's behavioral tendencies.

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Movements

People Dynamic Level

The ways people physically move their bodies.

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Knowledge

People Underlying Level
a woman standing in a library with lightbulbs, glowing orbs, and other fantastic things swirling around her head

Facts, information, experiences, and insights a person has acquired.

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Attention

People Complex Level
man reading a newspaper

Concentration on the activity at hand.

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Abilities

People Complex Level
person holding crochet

Competence or skill to complete an activity.

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Attitude

People Complex Level
woman disgusted looking at apple

A way of thinking or feeling about an activity, product, service, or system.

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Language

People Underlying Level
two white women using sign language to have a conversation with one another

The words, gestures, and symbols a person uses to communicate and express thoughts and emotions.

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Values

People Underlying Level
women lighting candles

Fundamental beliefs about what is desirable and ideal.

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Autonomy

People Underlying Level
a black woman standing in a powerful pose with arms wide and mountains behind her

The capacity to make choices and have control over one's own life.

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Competence

People Underlying Level
a woman creating a clay pot on a potter's wheel

The feeling of being effective and skilled in one's activities and interactions.

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Self-Concept

People Core Level
silhouette of a woman

People's collected beliefs about themselves.

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Worldview

People Core Level
a man's silhouette looking out on a city in the distance

How a person conceives the overall "tone" of the world.

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Relationships

People Dynamic Level
man and woman holding each other and a dog

Ways people are connected to others.

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Role

People Dynamic Level
grandmother with grandchild

The functions a person plays in different situations.

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Gender Expression

People Complex Level
two people presenting as male putting on makeup in a mirror

The outward display of an individual's gender identity through behaviors, clothing, hairstyles, voice, and other forms of presentation.

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Race

People Complex Level
portrait of a mixed-race woman

A person's race, based on physical characteristics and influenced by social and historical contexts.

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Social Class

People Complex Level
man sitting in trailer home

A classification based on a person's socio-economic status, including factors such as income, education, and occupation.

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Personality

People Complex Level
person with bag over head and grapefruits for eyes

A person's distinctive character.

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Sexual Orientation

People Complex Level
man and woman hugging

Emotional and/or romantic attraction to another person.

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Subjective Norm

People Complex Level
woman looking disgusted in thought

What a person believes others will think of them when they perform a behavior.

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Culture

People Underlying Level
three older adults playing guitars

Patterns of behavior that unify a people group.

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Intention

People Underlying Level
man reaching for a book

A person's determination to complete an activity.

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Relatedness

People Underlying Level
a group of older adult women sitting at a table at an assisted living commnity

The feeling of being connected to others through meaningful relationships and interactions.

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Sensations

People Core Level
boy grimacing in pain

Physical sensations such as pain or coldness.

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Mood

People Core Level
group of men and women smiling

A person's underlying emotional state.

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Meaning-Making

People Core Level
person walking into cathedral-style light

How people make sense of their experiences, events, and relationships.

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Motivation

People Dynamic Level
a woman smiling and pumping her fist

The process that initiates, guides, and sustains goal-oriented behaviors.

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Dimensions/Scope

Design Characteristic Level
a group of colored glass jars and containers

The size of physical products and the complexity of services and systems.

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Condition

Design Dynamic Level
a closeup of a cracked iphone screen

A design's current state of functionality and upkeep.

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Operation

Design Dynamic Level
a black woman using a stylus to draw on an iPad screen

The sequence of steps required to use a product, service, or system.

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Configuration

Design Dynamic Level
a top down view of furniture in a contemporary designed living room

A design's current phase or arrangement.

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Usefulness

Design Complex Level
clothespins on a line

The relevancy of a designed outcome to people who use it for a purpose.

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Usability

Design Complex Level
wayfinding signage at an airport

The measure of how intuitively a design can be operated.

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Accessibility

Design Complex Level
a black woman's hands using a page of braille to read

The measure of obstacles that prevent people from accessing a product, service, or system.

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Sustainability

Design Complex Level
a pile of plastic bottles crumpled up for recycling

Design that meets current needs while considering future impact on people and the environment.

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Affordances

Design Underlying Level
a white man holding a blue coffee mug by the handle

Any activities that can be completed using a design.

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Desirability

Design Underlying Level
a top down view of a gourmet meal spread out on a table with gorgeous detail

The aesthetic appeal and emotional resonance of a product, service, or system.

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Ethics

Design Underlying Level
a golden set of scales on a table

The level at which designs prioritize ethical sourcing, production practices, responsibility, and resilience.

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Purpose

Design Underlying Level
record player

The goal the product, service, or system is intended to achieve.

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Meaning

Design Core Level
a laptop with lots of stickers on it

A design's functional, cultural, and emotional significance to those who use it.

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Memorability

Design Core Level
a white woman's hand holding a faded polaroid photo of an amusement park

Design that resonates emotionally with users and leaves lasting impressions.

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Interaction

Design Core Level
woman using laptop and phone

A person’s engagement with a product, service, or system.

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© 2007–2025
Scripps Aging Hub
Dennis Cheatham