Play a Game That Scares You (a Little)
Experience Design: The Future is Now
Whether a person is drinking coffee, plowing a field, or expressing love for their sister, the products, services, and systems people use are not the point—their experience while using them is what matters. As much as designers like to celebrate beautifully crafted or technologically advanced work, if the design gets in the way, it fails.
I examine the interplay between contexts, people, and design to better understand these experiences—why they fail or flourish, their inner workings, and how to design for better experiences. As AI technologies become increasingly intertwined with professions, policies, and personal needs, now is a crucial time to co-create outcomes that weigh the systems and experiential tradeoffs emerging technologies present.
Field Notes
Personal observations and thinking where design shapes people's experiences.
Active Research Areas
My work pursues three goals that all connect with experiences.
Experience Design
Investigating what aspects of human psychology, emotion, reasoning, and environmental context guide the design of products, services, and systems that facilitate memorable experiences.
Futures Thinking
Examining how AI and emerging technologies are reshaping human experiences, and how systems thinking must adapt to address complex social challenges and the intended and unintended consequences that result from rapid technological advances.
Learning Sciences
Developing effective pedagogies and curricular structures that prepare experience-centered designers to be effective partners and lead as community and client needs evolve.
Keynote
Always Human: Designing Teaching Futures in the Age of AI
Miami University AI Provost Fellows at the Lilly Conference on College Teaching Conference
Poster Presentation
