Design isn't about design.
It's about the experience.
Whether a person is drinking coffee, plowing a field, or telling their sister they love them, what people use to do these is not the point—their experience while using them is what matters. As much as designers like to celebrate their beautifully crafted or technologically advanced work, if the design gets in the way, it fails.
I examine the interplay between contexts, people, and design to better understand these experiences—why they fail or flourish, their inner workings, and how to design for better experiences.
Latest Research Insight
Most significant recent findings
Presenting a Digital Toolkit for Training Hyper-Observant Experience Design Researchers
Active Research Areas
Exploring the future of human experience through design.
Experience Design
Moving beyond user-centered to co-design approaches that prioritize aging, accessibility, and cultural context in design solutions.
A New Years Day Reflection
Learning Sciences
Transforming design education through AI literacy, specifications grading, and experience-based learning methodologies.
What I Learned by Assigning Generative AI and How You Can Do It, Too
Futures Thinking
Investigating how AI and emerging technologies reshape human experience through systems thinking and practical imagination.
49, And I Still Haven’t Figured Work Out
Recent Scholarship & Speaking
Recent presentations, media appearances, and professional engagements that showcase expertise in design research and education.
Learning Lenses: Four Theories for Interpreting Experience Design Scenes
Future Dimensions: What moves the world tomorrow?
Beyond UX: Designing for Complete Experiences
Field Notes
Recent thinking and observations from the intersection of design, aging, AI, and education.