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Design isn't about design. It's about the experience.

Whether a person is drinking coffee, plowing a field, or telling their sister they love them, what people use to do these is not the point—their experience while using them is what matters. As much as designers like to celebrate their beautifully crafted or technologically advanced work, if the design gets in the way, it fails.

I examine the interplay between contexts, people, and design to better understand these experiences—why they fail or flourish, their inner workings, and how to design for better experiences.

Project Spotlight

Current work that's on the front of my mind and my desk.

Active Research Areas

Exploring the future of human experience through design.

Experience Design

What about peoples' makeup, reasoning, emotions, and surrounding environment are worth considering to guide what features of products, services, and systems will facilitate experiences they value?

Learning Sciences

What learning experiences and curricular formats effectively develop experience-centered designers who will create products based on people's physical makeup, cultural background, and emotional states?

Futures Thinking

How can practical imagination and systems thinking empower planners to create more desirable and memorable futures as technologies shape human experience?

Field Notes

Recent thinking and observations from the intersection of design, aging, AI, and education.