When people use design, they have an experience. These experiences are impacted by a wide range of factors—some cannot be controlled by designers but they should still be accounted for.
Exploring what experiences are andin what ways design can facilitate more meaningful experiences. I want to better understand where designers’ blind spots are—where we are not meeting people’s real and perceived needs and what communities we may be neglecting. My work in this area has produced Aspects of Experiences for Design (AoE4D).